I have LMS 3.x, though i have scheduled device backup on a daily basis, not all the devices are backed up in the folder called "shadow>switches and hubs>primary". Can some one provie me a quick fix or troubleshooting steps.
If you perform a Sync Archive job on one of the devices which does not have a shadow config, does the config get created? Does the job complete successfully? If not, you can check the dcmaservice.log for errors.
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