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Community Member

LMS 4.0.1 - inventory does not provide details about ports on T1/E1 HWIC

Hi,

I'm running LMS 4.0.1 on Windows Server 2008 Standard SP2

In the management system I have Cisco ISR 2921 and Cisco ISR 3945 devices with Cisco 4-Port Clear Channel T1/E1 High-Speed WAN Interface Card.

The issue is that for some of those devices, the inventory does not discover the ports on the T1/E1 HWIC card

When i run a Detailed Inventory report (attached is a screenshot) it shows that there is T1/E1 HWIC in the device, but it states the it has 0 ports. In the same time these ports are operational and are managed by the Fault Monitor application.

Another thing is, when i use CiscoView to monitor/config the device, it does not show color information about these T1/E1 ports (screenshot attached).

The SNMP settings are verified.

Any idea would could be the problem?

KR,

Velin

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