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Community Member

LMS 4.0.1 software distribution error

Hi!

We've recently updated our LMS 3.2 to 4.0.1 and I wanted to do my first software distribution with the new LMS but I got an error.

First time so just one router (c2821)

The logs are attached.

What should I check/do to resolve this?

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1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

LMS 4.0.1 software distribution error

I take it you've looked at the documentation for completing this task in LMS 4 - i.e., this link.

Have you confirmed the device credentials from CiscoWorks (using device center)

Is your userid on Ciscoworks an administrator or other authorized privilege level?

4 REPLIES
Hall of Fame Super Silver

LMS 4.0.1 software distribution error

I take it you've looked at the documentation for completing this task in LMS 4 - i.e., this link.

Have you confirmed the device credentials from CiscoWorks (using device center)

Is your userid on Ciscoworks an administrator or other authorized privilege level?

Community Member

LMS 4.0.1 software distribution error

Thanks for helping. I've found what's wrong.

It seems that I didn't had the privilege level because I though if I choose "Full Authorization" (@user setup) then I'll have all rights I might need. But I was wrong. I had to select "Enable Task Authorization" and then select Super Admin.

So at the end you nailed it with the userid privilege level.

Hall of Fame Super Silver

LMS 4.0.1 software distribution error

You're welcome - I'm happy to assist.

Thanks for the feedback and the vote. Confirming details of problems encountered and the solutions found to work make the site a better resource for everybody.

LMS 4.0.1 software distribution error

Yeah thanks for providing feedback. That is always usefull and rewarding for people that answer!

Something you can't do in Full Authorisation but can when Super Admin? Huh?

Sounds like a bug to me.

Unless you have a default role that makes  "Full Authorisation" less then admin. Could it be something like that?

Cheers,

Michel

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