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LMS 4.0 - DCRServer is down

I go to Device Allocation Settings from the getting started page. and on the left side i get the following message

DCRServer is down or may not be completely up. Check if the DCRServer process is running.

I dont see any service by that name, I tried rebooting, running

C:\Program Files (x86)\CSCOpx\bin>DCR.bat

This is a new installation on a new server windows 2008 R2 STD 64bit

Xeon X5550@2.67GHz

4GB Ram, virtual set to 8192 min.

HD has 48.7 GB free

No AV on it yet,

I am logged in as administrator local,

Server is in a VM Environment

J.P.

6 Replies 6

Svetlana Radzevich
Cisco Employee
Cisco Employee

reboot the server one more time and check "pdshow DCRServer" is the status "Running normally" or something else?

your installation is not supported and will not work due to the operating system Windows 2008 R2.

Joe mentioned some gating issues with Windows 2008 R2 here:
https://supportforums.cisco.com/message/3106311#3106311

There are known issues with Windows 2008 R2 but the support should be available this month:
https://supportforums.cisco.com/community/netpro/network-infrastructure/network-management/blog/2010/08/28/the-journey-to-lms-40#comment-5573

Thanks for the info I`m going to redo my server in windows 2003 OS

morpheusx
Level 1
Level 1

I have the same error, but i'm using Windows 2003 Standard Edition R2.

Mine also is a new installation of lms 4.0

what is the pdshow output for DCRServer? Please post "pdshow -brief"

My tests on different operationg systems (2003 R2 x86, 2008 R1 x86) led to the same results

Installation log file (2008 R1 x86) attaced. The size of my "lms-4-0-Win-eval.exe" file is 1 964 554 Кbytes.

> pdshow DCRServer
        Process= DCRServer
        State  = Failed to run
        Pid    = 0
        RC     = -14
        Signo  = 1073741810
        Start  = N/A
        Stop   = 10/5/2010 2:29:28 PM
        Core   = Not applicable
        Info   = Application failed or was registered incorrectly.

> pdshow -brief
  Process               State                                     Pid
  *******               *****                                     ***
  UPMDbEngine           Program started - No mgt msgs received    484
  UPMDbMonitor          Running normally                          2328
  Tomcat                Program started - No mgt msgs received    2348
  TomcatMonitor         Running normally                          2412
  Apache                Program started - No mgt msgs received    3228
  RMEDbEngine           Program started - No mgt msgs received    4508
  Proxy                 Program started - No mgt msgs received    4548
  NameServer            Program started - No mgt msgs received    4556
  NameServiceMonitor    Running normally                          4616
  EDS                   Running normally                          4656
  LicenseServer         Program started - No mgt msgs received    5012
  IpmDbEngine           Program started - No mgt msgs received    5024
  INVDbEngine           Program started - No mgt msgs received    5136
  FHPurgeTask           Never started                             0
  FHDbEngine            Program started - No mgt msgs received    5324
  ESS                   Program started - No mgt msgs received    5380
  EssMonitor            Running normally                          5484
  EventFramework        Program started - No mgt msgs received    5768
  PMServer              Running normally                          5776
  SyslogCollector       Running normally                          6104
  EPMDbEngine           Program started - No mgt msgs received    6112
  EPMServer             Program started - No mgt msgs received    4964
  FHServer              Running normally                          5696
  diskWatcher           Running normally                          5724
  DFMMultiProcLogger    Program started - No mgt msgs received    5748
  DFMLogServer          Program started - No mgt msgs received    5744
  DFMCTMStartup         Administrator has shut down this server   0
  DfmBroker             Program started - No mgt msgs received    5952
  DfmServer             Running normally                          6200
  DfmServer1            Running normally                          6208
  DCRDevicePoll         Never started                             0
  CSSCPServer           Program started - No mgt msgs received    6216
  CSRegistryServer      Running normally                          6224
  CSDiscovery           Never started                             0
  CmfDbEngine           Program started - No mgt msgs received    6232
  CmfDbMonitor          Running normally                          7164
  DCRServer             Failed to run                             0
  CMFOGSServer          Never started                             0
  EssentialsDM          Never started                             0
  ConfigMgmtServer      Never started                             0
  ConfigUtilityService  Never started                             0
  ICServer              Never started                             0
  EnergyWise            Never started                             0
  PMCOGSServer          Never started                             0
  IPMOGSServer          Never started                             0
  TISServer             Never started                             0
  DFMOGSServer          Never started                             0
  InventoryCollector    Never started                             0
  Interactor            Never started                             0
  InventoryCollector1   Never started                             0
  Interactor1           Never started                             0
  NOSServer             Never started                             0
  PTMServer             Never started                             0
  UPMProcess            Never started                             0
  EDS-GCF               Running normally                          7676
  jrm                   Running normally                          6572
  CTMJrmServer          Never started                             0
  ChangeAudit           Never started                             0
  SyslogAnalyzer        Never started                             0
  DataPurge             Administrator has shut down this server   0
  IPMProcess            Never started                             0
  ANIDbEngine           Program started - No mgt msgs received    7940
  ANIServer             Never started                             0
  UTMajorAcquisition    Never started                             0
  MACUHIC               Running normally                          8148
  UTLITE                Running normally                          8152
  UTManager             Never started                             0
  VNMServer             Never started                             0
  WlseUHIC              Never started                             0
  AdapterServer1        Program started - No mgt msgs received    8164
  AdapterServer         Program started - No mgt msgs received    8172