on server in NMSROOT\bin\ directory run: perl hostnamechange.pl [-ohost -nhost -domain ] -ohost : ohost Old hostname of the Cisco Prime server -nhost : nhost New hostname of the Cisco Prime server -domain : Domain name of the Cisco Prime Server.This is optional
Just answer yes when it tells you the old or new hostname does not match.
strart daemon manger, run net start crmdmgtd
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