LMS 4.1 CiscoPrime : Bug with TAC Service Request embedded and Proxy Settings
I encounter 2 seriously annoying problems with the new CiscoPrime LMS 4.1 running the SOFT APPLIANCE (Virtual Appliance on ESX).
I have patched all the device updates I can, with a direct ASDL connection.
Then, I configured the Proxy Settings into :
Admin > System > Cisco.com settings > Proxy Server Setup
ip : x.x.x.x
port : 8080
NO CREDENTIALS are needed for CiscoPrime server. A rules has been added to bypass Proxy authentication for the CiscoPrime server.
When I'm trying to perform a device update, and when I specify my Cisco.com username in the process (after having chosen Source Location : from Cisco.com), I do "next" and I receive an error message : "Invalid Proxy configuration. Please provice valid Proxy credentials. Also ensure valid Proxy Server and Proxy Port are configured in Admin > System > Cisco.com Settings > Proxy Server Setup."
A second problem, related to TAC Service Requests Embedded system. When I specify my login/password from Cisco (CCO account, the one I'm currently using to write this message), in the below bar, I receive an error message :
"You entered an invalid username or password. Please try again. If you just reset your password, our systems may be updating your information. Please try again later.".
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