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New Member

LMS 4.1 SystemPsirtJob failing

Hello community,

we are running LMS4.1 on a Windows Server and the SystemPsirtJob keeps failing. I have checked to see if there is connectivity to the Cisco site, by downloading device packages and that seems to be working fine.

How can I troubleshoot the above issue?

Thank you in advance,

Katerina

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

LMS 4.1 SystemPsirtJob failing

Hi Katerina,

there could be any reason of the failure  like blocked http, https and ftp for cco.cisco.com.

Can you try to generate the reports locally instaead of cisco.com , check the below link with detailed steps:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0/user/guide/admin/collection.html#wp1168106

hope it will help

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
2 REPLIES
Cisco Employee

LMS 4.1 SystemPsirtJob failing

Hi Katerina,

there could be any reason of the failure  like blocked http, https and ftp for cco.cisco.com.

Can you try to generate the reports locally instaead of cisco.com , check the below link with detailed steps:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0/user/guide/admin/collection.html#wp1168106

hope it will help

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
New Member

LMS 4.1 SystemPsirtJob failing

Thanks for your reply!

I was able to generate the reports locally. Now I just need to troubleshoot to see why I can't get the LMS server to download them.

Thank you so much!

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