LMS 4.2.3: Catalyst 6500 with SUP-2T is invisible in Inventory

[lukasz]

Catalyst 6506 with SUP-2T (s2t54-advipservicesk9-mz.SPA.151-1.SY1.bin) was discovered by LMS, but he is invisible in Inventory. I see this switch on Topology and Cisco View is working fine, but I never seen him in Hardware Summary Tab for example. How to fix this problem ?

[Marvin Rhoads]

That's odd.

I'd imagine your system package updates are current given that you're on 4.2.3. Just in case, you would check via Admin > System > Software Center >Device Update. Check the Inventory Config And Image Management check box, and click Check for Updates.

Once that's confirmed, please let us know does it show up at all in the DCR Inventory? (Reference) If not, what if you add it manually there?

[lukasz]

"All the available package(s) at source location are already installed."

Yes. These switches show up in the DCR Inventory. I haven't any problems with other switches (2960, 3560, ME3600)