LMS 4.2.4, problem Software distribution 3560 switches

[dbelno]

Hi

i am running LMS 4.2.4 and i have problems with software distribution.we have about 1000 switches and routers. i receive the error message: "Error loading image to Flash. See C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\5755\sw0-linz-dl35_telnet.log for the output from the device on which the image transfer failed.
Image Copy Operation Failed". But the image is uploaded to the switch correctly.

This are the timers i have configured:

SNMP-Settings:

Number of retries: 2

Timeout interval: 2

Other Settings:

Telnet Timeout: 36

TFTP Timeout: 120

Read Delay: 200

Transport Timeout: 120000

Login Timeout: 10000

Tune Sleep: 5000

Delay After Connect: 3000

Can anyone help me. I cant find any documents about timer setting for 3560 switches.

Thanks

[AFROJ AHMAD]

Hi,

Increased Telnet timeout :

Admin > Network > Timeout and Retry Settings > Inventory/Config Timeout and Retry
Settings

timeout to 60

Thanks-

Afroz

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[dbelno]

Hi Afroz,

i changed timeout to 60 .....same result.

changed to 600.....same result.

Processing Device : sw0-linz-dl35
Start Time : Thu Mar 13 12:11:25 CET 2014

Device is locked for exclusive access.

The supported protocols for image transfer are: TFTP


Connecting to the device using SSH...
Connected successfully.

Sufficient free space is available on flash to copy the image.

Retrieving configuration file from the device...
Current device config is copied to C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\5767\sw0-linz-dl35_Config

Checking if HTTP server is enabled on the device...
Http Server is not enabled, will continue with Software Upgrade Operation.

Copying c3560-ipbasek9-tar.122-55.SE8.tar from Software Repository to tftp-specific directory.
Copied successfully to C:/PROGRA~2/CSCOpx/tftpboot/rep_sw_2380333825594591120

Loading image file to flash device : rep_sw_2380333825594591120 --> flash:c3560-ipbasek9-tar.122-55.SE8.tar using TFTP
Error loading image to Flash. See C:\PROGRA~2\CSCOpx\files\rme\jobs\swim\5767\sw0-linz-dl35_telnet.log for the output from the device on which the image transfer failed.
Image Copy Operation Failed

Device is unlocked.

Device Upgrade Result : Failed

Output from Switch:

Directory of flash:/

    2  -rwx        3096  Feb 25 2014 09:34:57 +01:00  multiple-fs
    3  -rwx       13524   Mar 3 2014 16:06:29 +01:00  vlan.dat
    5  -rwx       41821  Feb 25 2014 09:34:57 +01:00  config.text
    8  drwx         192  Mar 13 2014 12:17:06 +01:00  c3560-ipbasek9-mz.122-55.SE8
    6  -rwx        2615  Feb 25 2014 09:34:57 +01:00  private-config.text

I think this is not the right parameter

BR

Norbert

[AFROJ AHMAD]

Hi,

Enabled the debugging for SWIM ( admin >debug settings)

re-run the SWIM job.

send me the below log file:

swim_debug.log

and job log  ( NMSROOT/CSCOpx/files/rme/jobs/SWIM) > look for JOB ID no. of the recent job

Thanks-

Afroj

[Vinod Arya · Accepted solution]

Your flash shows the same IOS which you are upgrading :

--------------------------------

Copying c3560-ipbasek9-tar.122-55.SE8.tar from Software Repository to tftp-specific directory.

Directory of flash:/

    2  -rwx        3096  Feb 25 2014 09:34:57 +01:00  multiple-fs
    3  -rwx       13524   Mar 3 2014 16:06:29 +01:00  vlan.dat
    5  -rwx       41821  Feb 25 2014 09:34:57 +01:00  config.text
    8  drwx         192  Mar 13 2014 12:17:06 +01:00  c3560-ipbasek9-mz.122-55.SE8
    6  -rwx        2615  Feb 25 2014 09:34:57 +01:00  private-config.text

--------------------------------------------

So the upgrade is successful, but job result shows failed.

It seems to be timeout issue. Increase Telnet timout to 800 or 1000 and Read Delay to 1000.

Also, check if your device has long timeout for Telnet/SSH session. Increase it for testing.

It is usually because .tar images take a lot of time in getting copied and than while being extracted.

-Thanks

Vinod

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[dbelno]

hi,

i tried with timout 800 and it worked

thanks

Norbert