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LMS 4.2 - Config collection issue

ascherbyna
Level 1
Level 1

After launching config collection job in LMS 4.2 I can't get job results and receive error message - Unable to get results of job execution for device...

I've increased the job result wait time using option in Admin > Collection Settings ... , but nothing changed.

Here are screenshots of error message and wait settings I used:

config-collection-job.jpg

config-collection-settings.jpg

Thanks in advance!

3 Replies 3

mbilgrav
Level 3
Level 3

i have seen this with SNMP timeout needed to be increased.

please try to increase those values, and not the job completion values.

I just saw in CP LMS 4.2 that the values are assembled on a new page.

all of them ...

Admin > Network > Timeout and Retry Settings > Inventory/Config Timeout and Retry Settings

also in the navigator of the same last windows your screenshot is from try the device specific timeouts:

Admin > Collection Settings > Config > Edit the Inventory/Config Timeout and Retry Settings

HTH

Vinod Arya
Cisco Employee
Cisco Employee

You may want to increase the timeout period to have Archive take more time to connect to device. To do so, please Increase the below timeouts in cmdsvc.properties file under CSCOpx/objects/cmf/data folder as below :

#ReadDelay=10 to ReadDelay=300
#LoginTimeout=2000 to LoginTimeout=3000

After this please restart the daemon manager

-Thanks 
Vinod
-Thanks Vinod **Rating Encourages contributors, and its really free. **

ascherbyna
Level 1
Level 1

Thanks for advices!

I'll try it soon...

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