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Community Member

LMS ANI Server Error - Cannot load SMFunction

When starting Campus Manager we have ANI server Error message:

ANIServer-Error.jpg

In ani.log there is alert:

I= 0value *.*.*.*
I= 1value 6
I= 2value 1
2010/07/12 12:53:31 main ani MESSAGE DBConnection: Created new Database connection [hashCode = 3405865]
2010/07/12 12:53:33 main ani ERROR AniLoadConfiguration: AniStaticConfigException: Cannot load SMFunction com.cisco.nm.ani.server.apps.AppsSMFGetDummyCallManagerSystemApp

I am attaching some more log files...

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: LMS ANI Server Error - Cannot load SMFunction

Your Campus Manager installation is damaged.  I recommend you uninstall Campus Manager, then reinstall it.

7 REPLIES
Cisco Employee

Re: LMS ANI Server Error - Cannot load SMFunction

Post the NMSROOT/campus/etc/cwsi/ANIServer.properties.

Community Member

Re: LMS ANI Server Error - Cannot load SMFunction

Here is asked file...

Community Member

Re: LMS ANI Server Error - Cannot load SMFunction

Hello Joe,

Do you have any idea what could be the preblem?

Do you think reinitialization of ANI databese could help?

BR.

Cisco Employee

Re: LMS ANI Server Error - Cannot load SMFunction

Doubtful.  Post the list of contents under NMSROOT/campus/lib/classpath/com/cisco/nm/ani/server/apps.

Community Member

Re: LMS ANI Server Error - Cannot load SMFunction

Here is the list ...

Cisco Employee

Re: LMS ANI Server Error - Cannot load SMFunction

Your Campus Manager installation is damaged.  I recommend you uninstall Campus Manager, then reinstall it.

Community Member

Re: LMS ANI Server Error - Cannot load SMFunction

Thank you very much Joe!

Reinstallation helped, after that we have done dbrestore with relatively new data and everything works fine.

If you have idea, what could cause Campus Manager to become corrupted?

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