LMS- Devices w/o Report Data

[zekebashi]

Hello,

I pulled an “End of Life Hardware Status” report and 45 devices failed to report their status. Out of those 45 devices, 23 devices are live and in production; however, failed to report their End of Life Hardware status. I’d like to know the reason why these 23 devices failed.
 

Much appreciated.
 

Best, ~zK
 

[AFROJ AHMAD]

hi,

what is the version of LMS ?

Did you check the Inventory collection status of the failing device ?

try to run the Inventory collection for the failing devices again then check the report.

you may also try to deleted and re-add couple of failing devices in LMS and then check the  report.

Thanks-

Afroz

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[zekebashi]

Thanks for the reply, Afroz!

The ver of the LMS is Cisco Prime LAN Management Solution Version 4.2.3.

No, I haven't run the inventory collection status for the failing devices. I'll apply what you have recommended and let you know the result.

Much appreciated.

Best, ~zK