It's not that we don't want to upgrade - we do.
I was investigating what the quickest method of getting support for the Catalyst 2960 into DFM would be. We made the mistake of not checking to see whether LMS would support our new Catalyst 2960's and only noticed that it didn't the day before we were due to roll-out the first batch of these switches on our campus.
We are currently reliant on getting upgrade advice and support from our partner. When we tried to organise access to the upgrade on the day before our roll-out we were told that access to the upgrade would need to be requested through their Germany office (we are in South Africa) and would take at least two days to process (starting from Monday when their network management guy gets back from leave!).
They also told us we didn't need to do an upgrade and that a mib update, which according to them includes "device drivers" to add support for new devices, would be sufficient to resolve our problem.
Luckily, we do our own checking up where we can :)
Thanks again for the help.
