LMS - DFM notifications groups empty

[robetrem]

Device summary showed 125 known devices and 10 in questioned status.

Notification groups when I try to add the first one give me that I have no known devices !

DFM is running 3.1.1 and I have reinit the DB (inv, epm, fh) yesterday because all devices were then in questioned status.

Any ideas?

[Joe Clarke]

The case sensitivity of groups used to be a problem in DFM a long time ago, but that has since been fixed. However, the DFM OGS information in the cmf database may be bad. There is a procedure to clean out this information without losing any of the DCR info, but you will need to contact TAC, and have them walk you through it. This could very well solve the problem you're seeing with Notification Services.

[robetrem]

Thanks I will contact the TAC