LMS Discovery Issue

[c.walsh]

We have a customer with an issue with LMS discovery.

It will discover new devices but will fail to update them to the  DCR, because it does not match the credential set policy when the  credential set is defined by Device name and an SNMP OID is used.

They have different devices and depending on the type  they use different credentials, Wireless AP’s for example use different  credentials to Routers.

They can match on other fields to get a large amount of devices discovered however are still missing the majority.

With little knowledge of this product, can anyone tell me if this is supported?

Thanks

Colin

[AFROJ AHMAD]

Hi Colin,

Credentials set policy has nothing to do with the devices getting updated in DCR.

while configuring the device discovery settings do not select any DCR credentilas set.

One thing that you need to make sure is that devices are SNMP reachable and the Community string that you are using in the device disocvery settings should be CORRECT.

Thanks

Afroz