LMS error message

[arumugasamy]

Hello all Netpro,

Wish u happy Diwali to all.

I am getting this below alert message

"EVENT ID = 0001IUG

ALERT ID = 0000C17

TIME = Sun 11-Oct-2009 03:19:58 AST

STATUS = Active

SEVERITY = Critical

MANAGED OBJECT = netsol-CORE-1

MANAGED OBJECT TYPE = Switches and Hubs

EVENT DESCRIPTION = Unresponsive::Component=172.19.13.3 [netsol-CORE-1];ComponentClass=IP;ComponentEventCode=1098;InterfaceName=IF-netsol-CORE-1/81 [Vl513] [172.19.13.1, ...] [DHCP-LMS];InterfaceAdminStatus=UP;Address=172.19.13.3;IPStatus=TIMEDOUT;InterfaceType=PROPVIRTUAL;N

CUSTOMER IDENTIFICATION = netsol

CUSTOMER REVISION = netsol

What is the cause of this issue and workaround.

swami

[Joe Clarke]

DFM is trying to ping 172.19.13.3, and cannot. If DFM shouldn't be able to ping this interface (i.e. this is expected), then go to DFM > Device Management > Device Details, and set the management state of the IP addresses which DFM cannot ping to false.

[arumugasamy]

Dear,

Thx for your support. Let me try it and update you.

swami