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LMS3.0.1 ACS integration site effects

STEFFEN NEUSER
Level 4
Level 4

Despite complete deregistration and registration (perl AcsRegCli.pl -(un)register all) - everything shown as successful (because LMS2.6 before) we get into following trouble with ACS integration:

1. HUM = "Cannot communicate with poller manager, Check whether the UPMProcess is down."

2. Usertracking = "Application Error"

3. RME Jobpage (JRM is down)

Using pdshow JRM is up and successfull but at dcmaclient.log you will find "URN_NOT_FOUND : urn "JRM" : Not found !!"

UPMProcess goes down after trying to start manualy.

After removing ACS integration everything works fine.

Are this effects normal or what can we do if not?

Steffen

2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

Please post the entire pdshow output as well as the jrm.log.

Sorry, I overlook your answer past days. I'm not so familiar with this forum yet.

Customer decide to upgrade to LMS3.1. If the errors persists, he will reproduce the errors and post the log files.

Steffen

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