Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

LMS3.0 on Win2003 standard 64-bit

Hi, I just installed a clean new LMS 3.0 on a dual quad processor server with Win2003 64-bit server. As soon as the install finished I rebooted the server. I then tried to install the Dec07 update since I am aware that this is needed for 64-bit support. However the Ciscoworks deamon would not start and hence the Dec07 update cannot be installed since it is not detecting that the LMS3.0 is already installed. can anyone help pls as I am stuck...

Cisco Employee

Re: LMS3.0 on Win2003 standard 64-bit

It sounds like the first installation did not complete successfully. I recommend uninstalling, then removing any leftover directories. Then do the following:

* Set the TEMP and TMP environment variables (both global and per-user) to something short like C:\WINDOWS\TEMP.

* If using PAE, disable the /3GB switch in boot.ini.

* Turn off any anti-virus software.

* Login as a local Administrator.

That should be sufficient for LMS 3.0 to get installed. Once that is done, immediately reboot, then install the 3.0.1 update.