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LMS3.1 - RME - Catalyst 6500 or CE500 Not Recognized

abalasan08
Level 1
Level 1

RME Device Credential Verification Job and the RME Config Archive Job fails for Catalyst

6500s and CE500s. The Common Services is able to discover the devices. RME device

Inventory job does NOT fail for the same devices. We are able to view the devices with

Cisco View - Chassis View. The following are the errors we get for the Config Archive

Job:

Failed Device Error for Catalyst 6500s:

CM0056 Config fetch failed for 10.1.0.1 Cause: CM0204 Could not create DeviceContext for

871 Cause: CM0206 Could not get the config transport implementation for 10.x.x.x Cause:

CM0202 Could not access 10.x.x.x via SNMP. Action: Check the Read Community string Action:

Check if required device packages are available in RME. Action: Check if protocol is

supported by device and required device package is installed.

Failed Device Error for CE500s:

CM0056 Config fetch failed for 10.x.x.x Cause: CM0204 Could not create DeviceContext for

996 Cause: CM0206 Could not get the config transport implementation for 10.x.x.x Cause:

CM0202 Could not access 10.x.x.x via SNMP. Action: Check the Read Community string

Action: Check if required device packages are available in RME. Action: Check if protocol

is supported by device and required device package is installed.

Device Credential Verification jobs come back failed with error message stating:

Device Not Supported.

Need assistance to figure out what needs to be done. If device package updates are

needed, need assistance figuring out which device packages to download and how.

Our LMS3.1 is running on a Solaris platform.

1 Accepted Solution

Accepted Solutions

yjdabear
VIP Alumni
VIP Alumni
1 Reply 1

yjdabear
VIP Alumni
VIP Alumni

Here're the three device pkgs that should cover the two named models:

Cat6000IOS

Cat6000

CE500

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.1/device_support/table/lms31sdt.html

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