Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

LMS3.2.1 on Windows Server: Software update works no more

Hi all,

Since I have installed the SP1 on my LMS3.2, I can no more get updates from Cisco. I have tried with the GUI and also via CLI. Both didn't works.

Without SP1, I was able to do it.

This is the extract of my psu.log:

[ Fri Jan 06 10:27:51 CET 2012 ] INFO   [SecurityHandler : getCSProxyLogin]  : No proxy User Name configured

[ Fri Jan 06 10:28:04 CET 2012 ] INFO   [SwUpdateAction : getUpdatesFromCCO]  : Validated Cisco.com credentials..

[ Fri Jan 06 10:28:05 CET 2012 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found

[ Fri Jan 06 10:28:05 CET 2012 ] ERROR  [RemoteRepSync : downloadPsuHeadersAsXml]  : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():Exception:CcoDownloadAdapter::getXmlFileList():failed to connect to Cisco.com.

An this is the extract of  the debug log from my Proxy-Server:

2012-01-06 10:28:02 500 xxx.xxx.xxx.xxx 200 TCP_NC_MISS 21879 278 GET http

www.cisco.com

80 /

2012-01-06 10:28:03 1292 xxx.xxx.xxx.xxx 302 TCP_NC_MISS 1680 342 GET http cco.cisco.com 80 /cgi-bin/login

2012-01-06 10:28:04 1154 xxx.xxx.xxx.xxx 200 TCP_NC_MISS 21943 328 GET http cco.cisco.com 80 / - - -

2012-01-06 10:28:05 958 xxx.xxx.xxx.xxx 404 TCP_NC_MISS 17742 488 GET http

www.cisco.com 80 /cgi-bin/Software/WLAN/cwselectfile.cgi ?bp=1/&SEARCH=rme||4.3.2||Software%20Packages|||&FORMAT=XML - -

Strange path: /cgi-bin/Software/WLAN/cwselectfile.cgi 

Is this a known bug?

If yes, does someone now if there exists already a bigfix and were I can find it. I didn't found a fix on Cisco's page.

Many thanks.

Best regards,

Alain

Everyone's tags (2)
1 REPLY
Community Member

LMS3.2.1 on Windows Server: Software update works no more

I have resolved this problem by reinstalling the patch CSCto46927-0 (Bug ID CSCto46927).

Regards,

Alain

735
Views
0
Helpful
1
Replies
CreatePlease to create content