Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

(lms3.2) Devices discovered but unreachable?

I recently installed lms3.2 to a newly installed cisco network.  When I run device discovery, all my cisco devices are displayed as unreachable.  What could be causing this issue?

Thanks in advance

8 REPLIES
Cisco Employee

Re: (lms3.2) Devices discovered but unreachable?

Make sure you have configured the correct SNMP credentials within Discovery Settings.  If you are using a mix of SNMPv3 and v3c/v1, make sure you have configured fallback (if appropriate).  Check the devices' configurations, and make sure the LMS server is allowed to poll the devices with SNMP.

New Member

Re: (lms3.2) Devices discovered but unreachable?

Thanks for the reply,

I checked the snmp credentials and they match on both the lms platform and the switches.  I could view and configure any devices in the chassis view. 

Okay, I re-discovered my core router successfully, and the device as been added to RME devices.  But, sys inventory polling and collection jobs are failing, what could cause this issue?

Rod

Cisco Employee

Re: (lms3.2) Devices discovered but unreachable?

Post the IC_Server.log.

New Member

Re: (lms3.2) Devices discovered but unreachable?

Where do I find the log files?

Cisco Employee

Re: (lms3.2) Devices discovered but unreachable?

NMSROOT/log where NMSROOT is the path into which LMS was installed.

New Member

Re: (lms3.2) Devices discovered but unreachable?

I can't find that directory, could I find it through the portal?

New Member

Re: (lms3.2) Devices discovered but unreachable?

Quick question:  Is there a way to input an ip address range in the snmpv3 target text box under device discovery?

Cisco Employee

Re: (lms3.2) Devices discovered but unreachable?

Yes, you can put wildcards or ranges in the Target field for SNMP settings.  See the context-sensitive online help when adding a new target for the syntax.

580
Views
0
Helpful
8
Replies