LMS3.2 DFM: Devices in Questioned state

[Wassim Aouadi]

Hi networkers,

We get a lot of devices that appear frequently in the Questioned state. Is there a way to troubleshoot them or th get additional info?

Thanks

[Michel Hegeraat]

There is a state deeper in the tree that says why it is questioned. SNMP-timeout bad credentials, unknown  etc.

A part from cranking up the timeout and retries there is not much you can do. Install latest packages and bugfixes for DFM.

Cheers,

Michel

[Vinod Arya]

Atleast be in DFM 3.2.1 (By Applying LMS 3.2.1) or install patch for CSCta56151. As Michel said the issue can be genuine as well, you can check the state in rediscover device on right side if the device is snmp timeout, not supported or something else.

[Wassim Aouadi]

I checked the Download Software page and found that DFM3.2.0 is the latest, unless I made a mistake of course.

Can you provide me with the ink where I can download DFM3.2.1? I tried to install the last released patch CSCtj57268 but LMS says it is for another DFM version.

C:\Program Files (x86)\CSCOpx\bin>perl c:\CSCtj57268-1.0\CSCtj57268-1.0.pl

The patch is getting installed.....

This Point Patch is not intended for this version of dfm.

If you go ahead and Install this patch some functionality of

dfm might malfunction.Please confirm with TAC before applying the patch.

Do you wish to continue (Y/N) [Y] :N

C:\Program Files (x86)\CSCOpx\bin>

Thanks

[Vinod Arya]

This patch seems to be for DFM 3.2. Can you re-download and try to check. DFM 3.2.1 is part of LMS 3.2 Service Pack1 (aka LMS 3.2.1). You should be able to download LMS 3.2.1 from LMS 3.2 > CS > software update, else it is available in cisco.com :

http://www.cisco.com/cisco/software/release.html?mdfid=282635181&flowid=16561&softwareid=280775102&os=Windows&release=3.2.1&relind=AVAILABLE&rellifecycle=&reltype=latest

-Thanks