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Community Member

LMS3.2,Win,License Server/Daemon Manager is down, RME

Hello,

got following error message, if I want to do any RME action:

License Server/Daemon Manager is down. Please check license.log for more information.

Its a new installation Discovering and CM is working. CS=>Admin =>licese shows valid license:

1. CM 5.2 5000 Purchased Never
2. DFM 3.2 5000 Purchased Never
3. HUM 1.2 100 Evaluation Sun Feb 13 13:12:52 CET 2011
4. IPM 4.2 5000 Purchased Never
5. RME 4.3 5000 Purchased Never
6. VNM 1.0 Unlimited Purchased Never

Registration showed this:

PAK: xyz
Product SKU : Option SKU Description: Quantity
CWLMS-3.2-5KUPK9   LMS 3.2 5000 Device Restricted Upgrade for LMS 2.x 1

D:\CSCOpx\bin>validateupgrade.exe

This utility will validate your proof of purchase of the product and allow you t
o obtain an upgrade license.
Please enter the CiscoWorks product for the proof of purchase validation (such a
s LMS, ITEM, VMS):LMS

Please select the source for upgrade validation from the following

1. Validate from a CD (older version of RME).
2. Validate from a remote server (where older version of RME is installed).

Please enter 1 to upgrade from a CD; enter 2 to upgrade from a remote server  [1
  / 2] :2

Please enter the remote CiscoWorks server host name or the IP address : 1.1.1.1
0.62
Please enter the remote CiscoWorks server http or https port number   : 1741
Please enter the remote CiscoWorks server login name                  : admin
Please enter the remote CiscoWorks server login password              :

Please be patient. Upgrade validation is in progress from a remote server.

Validation succeeded.

D:\CSCOpx\bin>

restartet LicenseServer, Rebootet server, problem still remains.

attached DEP-settings (no choise to switch ist completly off), pdshow, license.log. LicenseServer.log is empty

What could the reason be? What could we do to solve the problem?

Steffen

2 REPLIES

Re: LMS3.2,Win,License Server/Daemon Manager is down, RME

Hi,

Kindly share the screenshot where you are gettting License Server down error. Also share the LicenseServer.log from CSCOpx\log

Thanks

Gaganjeet

Community Member

Re: LMS3.2,Win,License Server/Daemon Manager is down, RME

Hi,

LicenseServer.log is still empty. This message appears to all RME,DFM,IPM items. But the problem is gone, after the 1st RME inventory collection. Cisco collegues in DE gave me this hint, that this license deadlock could be solved after the 1st RME inventory collection, but the problem was there was no way to run this job manually untilthe livense issue will be solved. So I only had to be cool / wait until next morning and reley on this information and that the system inventory collection job will run.

Steffen

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