Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

LMS3 Approval Process w/ ACS Integration

If I want to enable approval in RME while integrated with ACS, do I have to manually add the usernames/email addresses?

Also, when I click Create/Edit Approver list I get the following error: Problem with File /WEB-INF/screens/makerchecker/editLists.jsp!!!Getter Error

Anyone else?

3 REPLIES
Cisco Employee

Re: LMS3 Approval Process w/ ACS Integration

You still need to add the usernames of the approvers in RME.

This error usually indicates some sort of problem with the system identity user or custom roles in ACS.

Can you recreate the custom roles or assign system defined role(network administrator) to the system identity user in ACS(equivalent to CS system Identity User:CS->Server->Security->System Identity Setup) and restart the process CTMJrmServer if it is down.

New Member

Re: LMS3 Approval Process w/ ACS Integration

You were right, the CTMJrmServer wasn't running. Not sure why... I looked in the jrm.log file and didn't see anything, but that's strange.

So while ACS integrated, all approvers should be added to the RME Approvers list manually and assigned to the approvers list.

Are there any other locations we have to add the users? where else might approval be enabled?

Cisco Employee

Re: LMS3 Approval Process w/ ACS Integration

CTMJrmServer is not running because of the problem I mentioned with the roles.

The only place you'll need add approvers are in RME for RME jobs.

146
Views
5
Helpful
3
Replies
CreatePlease login to create content