Re: LMS32 running very slow, RME Services (Wintel) showing stopp
Good day Joe the answer man!
Been awhile since we last spoke. I was pulled off to go install Tivoli. Oh what fun.
Please find the two files attached with the information requested.
My boss "mandated" that I open a TAC case and I did.
My name is Siddarth and I am the technical lead for Dheeraj, who is assisting you on Service Request 613585997.
Dheeraj, is on leave today, so I wanted to check if the issue that you were facing is resolved by the troubleshooting steps provided by the Engineer.
I see that you need to setup a down-time, in order to stop the ciscoworks process and apply the steps.
If you need any assistance in running the below steps, please feel free to contact me and I will help you.
a. Stop CiscoWorks daemon manager from the command line:
net stop crmdmgtd
b. Kill the process dbsrv10.exe from the task manager.
c. Go to \CSCOpx\databases\rmeng
d. Remove or rename rmeng.log (if exists)
e. Go to \CSCOpx\databases\rmeng> directory and type:
dbsrv10 -f rmeng.db
f. Restart CiscoWorks daemon manager:
net start crmdmgtd
Siddarth Motwani Team Lead, NMS Cisco Systems, Inc. 1.408.545.6718 E Mail:- email@example.com
Mon to Fri : 09:00 AM- 06:00 PM (EST)
I just finished doing the above, however had to reboot since all the other CW services had stopped. After reboot it came up better, however in CS for example the process status dialogue box just sits there.
SMTP alerting of ALOT OF THRESHOLD VIOLATIONS IN HUM. Still not functioning. ????
I appreciate any insight you may have. Thanks Joe.
(and yes, while I was away for several months nothing, I mean nothing was done on this box. So when a failur happened it was me with bus tracks....)
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