LMS4.01 DFM cannot display faults

[mmisonne]

Hello

I have LMS 4.0.1 on a Win2003 server SP2

It is impossible to see faults with DFM.
When I go to Fault monitor menu, I have the massage : "Sorry an error occured"

Allthoug the Device Status is "Known" in the "Fault monitoring device admin"

I tried to reinitialize the 3 DFM DataBase.

Also there is a process which  never starts "EPMserver"

Each time I try to restart it , il have an error in file "EPMserver.log":

"Exception in thread "main" log4j:ERROR Could not connect to remote log4j server at [localhost]. We will try again later."

Could you please help me.

Michel Misonne

[AFROJ AHMAD]

Hi Michel ,

Are you using chrome ? which browser you are using ?

Can you try Internet Explorer and see how it work.

======================

supported browser ::

Browser Requirements

•Internet Explorer 8.0, 9.0 Standards Mode (Press F12 and select Standards Mode)

•Firefox 8.0 and 9.0 for Windows

Note Only 32-bit IE and FF browsers are supported

===============

Thanks-

Afroz

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[mmisonne]

Yes I used IE.

But I think that a process doesn't start ( EPMserver)  is not related to the Client browser.

Michel

[AFROJ AHMAD]

Hi Michel,

You have already re-init the  DFM database  but I think you have not removed the dfm.RPS files.

try to re-init again as given below:

==================================

.         Stop the Daemon Manager.

.         Execute the following command from CLI:

NMSRoot \bin\perl NMSRoot \bin\dbRestoreOrig.pl dsn=dfmInv dmprefix=INV

NMSRoot \bin\perl NMSRoot \bin\dbRestoreOrig.pl dsn=dfmFh dmprefix=FH

NMSRoot \bin\perl NMSRoot \bin\dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM

.         Delete the DFM.rps, DFM1.rps file from
NMSRoot/objects/smarts/local/repos/icf/

.         Start the daemon manager.

Hope this resolve the issue.

Thanks-

Afroz

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[mmisonne]

Hi Afroz,

Indeed, I follow the complete procedure, and I also delete the 2 files mentionned.

Michel

[AFROJ AHMAD]

share the ouput of  ::pdshow

Thanks-

Afroz

[mmisonne]

Here is the Pdshow.

Anyway, I will reinstall completely the LMS.