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LMS4.2.2 Device Group Selector

isaacalves27
Level 1
Level 1

Hello community

I am having a strange issue with our LMS. When I try to create a Threshold under Monitoring > Performance > Threshold Settings and i select a Device Group and then I create I get the following error message:  "The threshold object passed does not have device instances. Select a valid Poller."

I have checked and the Instances are pooled - The template is Device Availability.. I could do this in the past with no issues. I will probably reload the server to see if this issue disappears. 

Is there anyone that could point me in the right direction?

Best regards

 

Isaac Alves

16 Replies 16

Hello Afroz

When i stop the deamon and  run this command:

ps -ef | grep CSCO

I get this:

root       818     1  0 09:27 ?        00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 5

root       819     1  0 09:27 ?        00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 5

root       830   821  0 09:27 ?        00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_authority

root       831   824  0 09:27 ?        00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_authority

root       834   830  0 09:27 ?        00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 3

root       835   831  0 09:27 ?        00:00:00 /opt/CSCOpx/objects/smarts/bin/system/sm_logerror 3

root      8361  6676  0 10:32 pts/1    00:00:00 grep CSCO

root     30668 23241  0 09:05 pts/3    00:00:00 /opt/CSCOpx/objects/dmgt/pdcmd.lnx -R EssentialsDM

As far as I can se 30668 should not be there, should it?

Best regards

Isaac

Hello Afroz

Thank you very much for your help.

The output of the pdshow is on the attached file.

Tak has asked me to start EssentialsDM but it does not work.:

[U-SRVLMS/root-ade 5393]# pdexec EssentialsDM

ERROR:Get reply from server failed:

I have checked and th other services are up

ESS - up

DCRServer - up

LMSDbEngine - can not find it bu t I assume it is ok  - other services are using the db with no issues.

Do you have any suggestions?

Best regards

Isaac

 

 

 

 

 

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