LMS4 Device sensed, but collection failed, Cat 4500

[jedavis]

This is a WS-C4510R+E with a Sup 7-E running 03.02.02.SG enterprise.

I increased SNMP timeout to 10 seconds to no avail.

The IC_Server.log is attached. Any ideas?

-Jeff

[jedavis]

I guess I should have specified that the message is received during inventory collection. 

[jedavis]

I guess I should also have specified this is LMS 4.1 on W2k8 R2

[Vinod Arya]

Hi Jeff,

Try to increase the timeout more for snmp, say 20 and enable debug to ICServer and run the job again.

Repost the IC_server.log than if issue persist and also share the IOS running on device.

[jedavis]

Thanks for the Reply Vinod.

This is a 4510R+E with a Sup 7-E running IOS XE 3.2.2 SG. As far as I can tell this is based on IOS 15.0(2).

Upped timeout to 20 seconds, same results.  IC_Server.log is attached.

[ogolovatyuk]

I had the same issue with default snmp timeout value. After I have changed the snmp timeout to 30 sec, the LMS successfully collected inventory details from 4510R+E.