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Locating serial number of replaced device

Is there a way, via LMS, to locate the serial number of the original device in a situation like below?

Original device OE-612 - OID = 1.3.6.1.4.1.9.1.777

New device OE-674 - OID = 1.3.6.1.4.1.9.1.957 (note, hostname & IP was changed, so identity was updated accordingly)

I know I have been able to do this when replacing with the same hardware.

Thank you,

Drew

1 REPLY
Cisco Employee

Re: Locating serial number of replaced device

If the device entry in DCR was simply updated, RME's Change Audit report should show the serial number change (showing you the old value).  This assumes the data hasn't been aged out of the database yet.  This report can be found under RME > Reports > Report Generator.

If you simply added the new device, but kept the old device record around, then you can find this information in the RME Detailed Device Report, which can be found in the same location as the Change Audit report.

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