Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Manage Switch from EnergyWise Orchestrator

Since I was doing a small lab on a Cisco Energywise, I faced a Problem on the orchestrator server, orchestrator couldn’t find the switch and the End point connected on the Switch.

Requirement used in the test are:

1- 3560 PoE switch
2- Orchestrator energywise server.
3- 5 WAP connected on the switch.

As per Cisco Energywise user guide and the orchestrator administrator guide I configured the switch as Follow.

- Cisco Energywise domain configured on Switch and running under the endpoint interfaces as follows:

energywise domain sys-eng security shared-secret 0 cisco protocol udp port 43440 ip
energywise name sys-eng

interface FastEthernet0/4
energywise level 0 recurrence importance 1 at 10 21 * * *
energywise level 10 recurrence importance 1 at 12 21 * * *
energywise role
energywise name sys-eng

snmp-server community energytest RW
snmp-server host energytest

My problem is on Orchestrator server when I’m trying to search for the connected devices as (switch and end points), orchestrator couldn’t find any devices.

So the help I need is to send me a simple scenario or configuration guide for the Energywise orchestrator can help me.

Thank you,

New Member

Re: Manage Switch from EnergyWise Orchestrator

Hi Samer,

I've been working recently on this topic. First check if the ActiveMQ, the Proxy Server, the Enterprise Power Management Service and Microsoft IIS  Service are running (check this at the Windows service manager). If the services are running then check if the configuration template is correctly. Until now I cannot find a better way to change this parameters.

So go to C:\Inetpub\wwwroot\CiscoSystems\EnergyWiseProvisioningService. and open the file named as web.config this file contains all the information about the EnergyWise Domain and the Management Services (Orchestrator). So you have to change the parameter to match the parameters configured in your Switch.

So if your switch has this configuration:

switch#sh energywise domain

Name      : sys-eng                                       

Domain    : sys-eng                                       

Protocol  : udp

IP        :

Port      : 43440

with a shared-secret: cisco

Don't forget to create also the Shared-secret for the endpoints.

lab-switch(config)#energywise endpoint security shared-secret [i.e: cisco]

your web.config should be something like this (for a single Orchestrator deployment):








      this should be the Switch that link your  EW-Domain with the Orchestrator Server.

               Your Orchestrator IP Address or DNS-name





     Domain/Account This user was created at the Proxy Installation and Setup.






          ID Proxy This ID is configured at the proxy Installation


I hope this help you. This is my MSN: in case you wanna share info. about EnergyWise and Orchestrator Platform.

New Member

Manage Switch from EnergyWise Orchestrator


If i have a network running Energywise on switche and I have the Orchestrator in a Server.

If i add a new PoE switch to the network and i want to add it to the Energywise Domain. i just have to configure the parameters on the switch but not on the Orchestrator WebConfig file right??

the Orchestrator Web.config file is just to set upt the core switch am i right?

One more thing, Sometimes when i try to shut down and wake up IP Phones from the Orchestrator, it can shut them down correctly but when i try to bring them back to power, it just doesnt do it. why can this be??

I would appriciate any help!!

thank you!