Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Monitored Phones is zero on 1040 after upg to CUSM 2.2

The two 1040 sensors were running and I could see MOS reports on CUSM 2.1.

After the upgrade to CUOM 2.2/CUSM 2.2 I can see the CUCM based CVTQ reports but not the sensor based reports. The two sensors show zero Monitored Phones. From the sensors web page I can see on the Diagnostics link that the sensors are indeed analysing streams and sending data. The sensor image file was changed to the SvcMonAB2_102.img as required by the install procedures. Both sensors are registered with the CUSM 2.2.

The syslog.log only shows data after setting Logging debug level an shows sensor data:

19-Aug-2009|17:09:12.181|INFO |syslog|Thread-311|<14>Aug 19 17:07:00 PJCCRPB-P01 SvcMonA_200908191707[001120FFFF72]: %%<A=0,B=a.64.9.88,C=a.64.60.3c,D=4,E=44,F=N,G=0,H=1,I=0.0,J=0.0,K=59977,L=0,M=0,N=0,O=44,P=445974920,Q=19286,R=32506,S=2><A=0,B=a.64.60.21,C=a.64.9.89,D=4,E=44,F=N,G=0,H=0,I=0.0,J=0.0,K=59979,L=0,M=0,N=184,O=44,P=2490249315,Q=25858,R=17856,S=0><A=0,B=a.64.9.89,C=a.64.60.21,D=4,E=44,F=N,G=0,H=1,I=0.0,J=0.0,K=59980,L=0,M=0,N=0,O=44,P=139200905,Q=17856,R=25858,S=3><A=0,B=a.64.60.3c,C=a.64.9.88,D=4,E=44,F=N,G=0,H=0,I=0.0,J=0.0,K=59979,L=0,M=0,N=184,O=44,P=402553528,Q=32506,R=19286,S=1>%%

19-Aug-2009|17:09:12.197|INFO |syslog|Thread-311|<14>Aug 19 17:07:00 PJCCRPB-P02 SvcMonA_200908191707[001120FFE596]: %%<A=0,B=a.64.7c.20,C=a.64.7c.22,D=4,E=44,F=N,G=0,H=0,I=0.0,J=0.0,K=12158,L=0,M=0,N=184,O=44,P=3650118751,Q=25212,R=18416,S=0><A=0,B=a.64.7c.22,C=a.64.7c.20,D=4,E=44,F=N,G=0,H=0,I=0.0,J=0.0,K=12138,L=0,M=0,N=184,O=44,P=3637912869,Q=18416,R=25212,S=0><A=0,B=a.64.9.8d,C=a.64.7c.2a,D=4,E=44,F=N,G=0,H=0,I=0.0,J=0.0,K=13214,L=0,M=0,N=0,O=44,P=14947,Q=29690,R=30956,S=0><A=0,B=a.64.7c.16,C=a.64.5.46,D=2,E=44,F=N,G=0,H=0,I=0.0,J=0.0,K=59959,L=0,M=0,N=160,O=44,P=15130,Q=3468,R=60116,S=1><A=0,B=a.64.5.46,C=a.64.7c.16,D=2,E=44,F=N,G=0,H=0,I=0.0,J=0.0,K=59958,L=0,M=0,N=160,O=44,P=855234534,Q=60116,R=3468,S=2>%%

So the sensor are sending the data.

I have found errors on the monitor.log:

14-Aug-2009|12:25:05.447|ERROR|Monitor|main|QOVRDbMonitor loaded from : C:/Program Files/CSCOpx/SimpleLog/sl_monitor.conf

14-Aug-2009|16:43:41.873|ERROR|Monitor|main|QOVRDbMonitor loaded from : C:/Program Files/CSCOpx/SimpleLog/sl_monitor.conf

19-Aug-2009|02:11:41.381|ERROR|Monitor|Thread-1|Occurred during maintenance: java.io.IOException: Cannot run program "cmd": CreateProcess error=1450, Insufficient system resources exist to complete the requested service

19-Aug-2009|02:16:41.392|ERROR|Monitor|Thread-1|Occurred during maintenance: java.io.IOException: Cannot run program "cmd": CreateProcess error=1450, Insufficient system resources exist to complete the requested service

19-Aug-2009|16:27:50.961|ERROR|Monitor|main|QOVRDbMonitor loaded from : C:/Program Files/CSCOpx/SimpleLog/sl_monitor.conf

Any help is appreciated

  • Network Management
265
Views
0
Helpful
0
Replies