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MSP report not report PS failure

I have this MSP report  scheduled to run every morning at 6, today a power supply in 4510 failed but msp report didn't show a failure. I go in RME an drun the report for this device and it still shows two good power supplies, however one power supply has failed and is in bad/off status. Device is fully managed in CiscoWorks RME.

I'm running RME 4.3.1 on solaris 10. Please advise.

3 REPLIES
Cisco Employee

Re: MSP report not report PS failure

RME is not a fault management tool.  You would need to run an RME inventory collection before its reports would show a change in status.  DFM can detect power supply failures.  Did it not create an event for this?

New Member

Re: MSP report not report PS failure

Agree, but after running inventory collection MSP still reported two power supplies, however one power supply was bad/turned off. I believe it is detecting that power supply is inserted regardless if power supply is turned off or on.

Is that how it is supposed to work or am I missing anything?

Cisco Employee

Re: MSP report not report PS failure

Correct.  I just added two MSP-capable devices to my LMS server, and the report is showing that power supplies are inserted, not their states.  For a failed power supply, DFM should be showing an event/alert.

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