Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

NAM Module (WS-SVC-NAM-2)

Hi,

Has anyone had experiences using the NAM module installed on CAT 6500 ? We had installed this blade running on CAT OS version 8.3(3)

Can the module cause a spike in both memory and cpu usage or any known vulnerabilities to the switch ?

Thanks.

Joseph

9 REPLIES
Cisco Employee

Re: NAM Module (WS-SVC-NAM-2)

The NAM module runs its own operation system, so it should be mostly independent from the Supervisor. I know of no vulnerabilities introduced in CatOS by having a NAM installed.

That said, the NAM does communicate with the switch via SNMP to configure RMON collections and SPANs. RMON collections do take up memory within the switch.

New Member

Re: NAM Module (WS-SVC-NAM-2)

Hi,

I came across the following bug related to NAM :

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCed60959

Will it pose CPU spike or high in memory on the Cat switch after some time in operations ?

Thanks.

Joseph

Cisco Employee

Re: NAM Module (WS-SVC-NAM-2)

This bug was typically reported by IDSM customers. However, it would also affect switches with 6380 NAMs. The docs indicate that only the 6380 NAMs triggered the leak. However, I went through the attached service requests, and I found one case where this bug was attributed to a SVC-NAM. That said, the bug should be fixed in 8.3(3).

New Member

Re: NAM Module (WS-SVC-NAM-2)

Hi,

Can you provide me the bug associated with SVC-NAM ?

Thanks.

Joseph

Cisco Employee

Re: NAM Module (WS-SVC-NAM-2)

It was determined that the cause was the same bug you already mentioned, though the documentation in the bug did not get modified to indicate it also affects SVC-NAMs.

New Member

Re: NAM Module (WS-SVC-NAM-2)

Hi,

Since my CatOS switch is already on version 8.3(3) and this bug was already fixed in this version, therefore is it safe to use NAM on the switch ?

Thanks.

Joseph

Cisco Employee

Re: NAM Module (WS-SVC-NAM-2)

I know of no catastrophic issues with the NAM and that version of CatOS code. Of course, that's not to say none exist. If you are worried about impacting your production network, schedule downtime to install and perform initial configuration of the NAM.

New Member

Re: NAM Module (WS-SVC-NAM-2)

Hi,

Thanks for the clarification. For your information, I have two NAMs installed on Cat6500 swithes and both are using the same version of OS of 8.3(3). These NAMs were running for the past 3 years without any issues.

Lately, we had detected high CPU usage on one of the switch and had reported this problem to Cisco TAC recently. Cisco TAC came back with the recommendation to remove the NAM as it was found to cause memory leak based on the bug detected and moreover the bug reported was on the older model of NAM and older version of CATOS.

So, I'm kind of puzzle over the recommendation provided since we had been using NAM for quite some time without any problem.

regards,

Joseph

Cisco Employee

Re: NAM Module (WS-SVC-NAM-2)

I can't see why they told you this bug would affect 8.3(3). From that bug's standpoint, you should be okay.

628
Views
0
Helpful
9
Replies
CreatePlease to create content