Network Topology Green to Red

[CiscoPatMcNamara_2]

I decided to change the display name of switches using Common Services\Device and Credentials\Device Properties\Display Name.

Once I changed it to a name that made sense to me the icon change from green to red.  I attempted to change the name back to the default ip address which did change the name but did not change the icon back to green.

Then I deleted it from the topology view, did a discovery, it was found but once again red.  Also, did a discovery for the entire network and anything that I change the display name is red and unreachable.

Can /should I delete that data base and do a new discovery.

Also, I can use putty and get to the switches.

Thanks

Pat

[Joe Clarke]

The display name should not affect the ability for Campus to manage a device.  As long as the IP address and/or hostname is filled in with a valid value, Campus should be able to properly manage the device.  What version of Campus Manager are you using?

[CiscoPatMcNamara_2]

1.

CM

5.0

[Joe Clarke]

If you have Campus 5.0, chances are you are seeing a bug in which Data Collection is no longer happening properly.  I highly recommend you upgrade to Campus Manager 5.0.6.  To get there, you will first need to move to LMS 3.0.1 which can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/lms301 .  Once on 3.0.1, you can get to Campus 5.0.6 from Common Services > Software Center > Software Update.

--

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com

[Rattlesnake_bac]

Try putting device names and ip address into windows HOSTS file. Should fix the problem.

[CiscoPatMcNamara_2]

I'm not clear about host file.

[Rattlesnake_bac]

The windows HOSTS file is located in your Windows\System32\Drivers\etc . Open it with notepad and in the bottom add your devices' ip addresses and their name EXACTLY as you have entered in CiscoWorks. Then click save and try again.

[CiscoPatMcNamara_2]

Joe,

I gave you the incorrect Common Services version.  The correct version is Campus Manager 5.0.5.

Also, all I had to do was replace the for whatever reason missing snmp3 credentials.  However, can I replace the display name without killing anything?

As well thank you once again.

Pat

[Joe Clarke · Accepted solution]

Yes, you should be able to change Display Name alone without affecting device manageability in any LMS application.

--

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com