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Community Member

Network Topology Green to Red

I decided to change the display name of switches using Common Services\Device and Credentials\Device Properties\Display Name.

Once I changed it to a name that made sense to me the icon change from green to red.  I attempted to change the name back to the default ip address which did change the name but did not change the icon back to green.

Then I deleted it from the topology view, did a discovery, it was found but once again red.  Also, did a discovery for the entire network and anything that I change the display name is red and unreachable.

Can /should I delete that data base and do a new discovery.

Also, I can use putty and get to the switches.

Thanks

Pat

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Network Topology Green to Red

Yes, you should be able to change Display Name alone without affecting device manageability in any LMS application.

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8 REPLIES
Cisco Employee

Re: Network Topology Green to Red

The display name should not affect the ability for Campus to manage a device.  As long as the IP address and/or hostname is filled in with a valid value, Campus should be able to properly manage the device.  What version of Campus Manager are you using?

Community Member

Re: Network Topology Green to Red

1.CM5.0
Cisco Employee

Re: Network Topology Green to Red

If you have Campus 5.0, chances are you are seeing a bug in which Data Collection is no longer happening properly.  I highly recommend you upgrade to Campus Manager 5.0.6.  To get there, you will first need to move to LMS 3.0.1 which can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/lms301 .  Once on 3.0.1, you can get to Campus 5.0.6 from Common Services > Software Center > Software Update.

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Please support CSC Helps Haiti

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Community Member

Re: Network Topology Green to Red

Try putting device names and ip address into windows HOSTS file. Should fix the problem.

Community Member

Re: Network Topology Green to Red

I'm not clear about host file.

Community Member

Re: Network Topology Green to Red

The windows HOSTS file is located in your Windows\System32\Drivers\etc . Open it with notepad and in the bottom add your devices' ip addresses and their name EXACTLY as you have entered in CiscoWorks. Then click save and try again.

Community Member

Re: Network Topology Green to Red

Joe,

I gave you the incorrect Common Services version.  The correct version is Campus Manager 5.0.5.

Also, all I had to do was replace the for whatever reason missing snmp3 credentials.  However, can I replace the display name without killing anything?

As well thank you once again.

Pat

Cisco Employee

Re: Network Topology Green to Red

Yes, you should be able to change Display Name alone without affecting device manageability in any LMS application.

--

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com

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