11-15-2013 03:13 AM
Hi,
Cisco 5548 restarted with Reason: Reset triggered due to HA policy of Reset and Service: ntp hap reset. Can anyone help here to find out exact reason for restart.
Syatem Image: 5.0(2)N2(1)
11-15-2013 04:02 AM
HI Rahul,
do sh process log details
If this is the error: "Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2)
"
Then see below:
----------------------------------------------------------------------------------
I think what you experienced was bug: CSCua70120
symptom:
Unexpected reset with error message
%SYSMGR-2-SERVICE_CRASHED: Service "eth_port_sec" (PID 3258) hasn't caught signal 6 (core will be saved).
Conditions:
Port-security feature being configured
Workaround:
Unknown
This was found in 5.1(3)N1(1). Almost identical to your version.
Sadly that is about all the information provided. Under that bug, this information is given: Duplicate bug CSCua70120 is superceded by CSCty83755 At present, CSCty83755 is under review, hence the details are not shown.
CSCty83755 is not viewable. So though this answers no questions for you, but I would bet my money this is the bug you hit.
11-15-2013 04:13 AM
Hi Sandeep,
Thank you for the reply, but output which i got is like below.
Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_EXIT (1)
Can you please check this one too.
11-15-2013 04:42 AM
HI Rahul,
I can only see this document.
http://www.cisco.com/en/US/ts/fn/635/fn63560.html
BUt i feel its a bug. U must create a TAC case.
did u running cisco UCS ???
FI crashes due to HAP reset are no longer triggered by an NTP process crash. | 2.0(1s)A | 2.1(2a)A |
Regards
Please rate helpful posts
11-18-2013 10:02 PM
Hi Sandeep,
thank you for the details....but have you found exact bug here??
11-18-2013 11:04 PM
HI Roger,
I tried my best to find this kind of error but I did not get it.
Please follow the swicth crash trobleshooting guide.
Still U can resolve the issue then please create a TAC case.
Reagrds
Please rate if it helps.
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06-08-2015 10:50 AM
http://www.cisco.com/c/en/us/support/docs/field-notices/635/fn63560.html
Products Affected N5000-UK9.5.1.3.N1.1.BIN - 5.1(3)N1(1) N5000-UK9.5.1.3.N1.1a.BIN - 5.1(3)N1(1a) N5000-UK9.5.1.3.N2.1.BIN - 5.1(3)N2(1) N5000-UK9.5.1.3.N2.1a.BIN - 5.1(3)N2(1a)
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