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New Member

No Devices Showing in RME Inventory

While trying to sync the archive and trying to update configs, I noticed that no devices were showing in the RME>version tree. Running RMW version 4.3.1. Enclosed is RME homepage screen capture.

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: No Devices Showing in RME Inventory

Hi,

With the available description & assuming Windows, I'd try running a 'netstat -anob' looking for the owner of port TCP 47001. It should return "cwjava" If instead you see "system" then determine if the Windows Remote Management service is running. If it is, end it and restart the Daemon Manager.

If that does not take care of it then let us know:

- If the hostname changed?

- When the last time it worked?

- Are you integrated with ACS?

- Is anything else not working as expected?

Regards.

3 REPLIES
New Member

Re: No Devices Showing in RME Inventory

Hi,

The JRM service is not running , please try to restart the services and upload the pdshow details.

Regards,

podhillo

New Member

Re: No Devices Showing in RME Inventory

here are pdshoe results.

Silver

Re: No Devices Showing in RME Inventory

Hi,

With the available description & assuming Windows, I'd try running a 'netstat -anob' looking for the owner of port TCP 47001. It should return "cwjava" If instead you see "system" then determine if the Windows Remote Management service is running. If it is, end it and restart the Daemon Manager.

If that does not take care of it then let us know:

- If the hostname changed?

- When the last time it worked?

- Are you integrated with ACS?

- Is anything else not working as expected?

Regards.

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