No http response from ciscoworks server

[mkareemashraf]

Dear all,

we are using Ciscoworks lms 3.0.1 standalone server.

In ciscoworks Assistent portal , when we click server setup we are getting error

CWA14: No HTTP response from ciscoworks server.

Either:1.The server may be down. Or2.The protocol, port number or the user credentials may be wrong.

1.Check the server connection.

2.Check the credentials.

3.Restart the Daemon Manager.

we can view the server setting and we have not modified any credentials or stopped any services.Everything is working fine.

Why this error is coming and what should be done to clear it .

thanks

with regards,

ashraf

[Joe Clarke · Accepted solution]

This is most likely a problem with your System Identity User credentials, then. Go to Common Services > Server > Security > System Identity Setup, and re-enter valid user credentials for a user which has full access to all of LMS. Then see if CWA works.

[mkareemashraf]

Thanks for your quick response.

Your solution is very help full.

It is working known.but we have not make any changes in the password,how it can change but it self.

thanks

[Joe Clarke]

I cannot say what happened. It may have been that the file which stores this information became corrupt on the file system.