06-04-2010 08:21 AM
LMS 3.1 / Solais
some nodes appear in all modules except in Campus Manager.
We can see them in RME, we can dowload config, troubleshoot them, and all works fine, but we can't see them in CM>Inventory :-(
06-05-2010 04:28 PM
Exactly what version of Campus Manager do you have? What types of devices are missing from Campus? If you run a full Campus Data Collection from Campus Manager > Home do the missing devices show up?
06-07-2010 02:05 AM
Hi Joe,
I think we have detected the problem, because a pop-up about no more license available appeared!!
I'm going to talk with them in order to delete some node or buy more licenses.
Thanks!
06-07-2010 02:14 AM
Hi again,
is there a way to ignore some devices, in order nodes that are important to us, are monitored when licenses finished?
I mean, we have a 300 node license and 320 nodes, and I want to monitor one of the nodes that is ignored... Can I mark this as preferred, for example?
Best Regards.
06-07-2010 10:09 PM
Unfortunately, no. With a 300 device license, though, you should be able to manager 330 devices. That is, we always give you a 10% grace. The order of addition determines which devices can be managed. The 331st device added will be dropped. To include it, you would need to remove another device from DCR.
06-15-2010 07:18 AM
Hi again....
after deleting nodes over license, the 4 nodes still don't appear under CM. They are properly included in CS, RME, running discovery, check credentials and sync devices.... but can see them in CM... If y go to include Nodes under User tracking, they appear as included manually, but not managed :-(
06-15-2010 07:24 AM
LMS 3.1 with CM 5.1.0.
They are Cisco Catalyst 2950G 48 El Switch and Cisco Catalyst 2950G 24 El Switch
Other devices, same model, works fine.
06-15-2010 09:19 PM
Are these devices part of a switch cluster?
06-16-2010 01:58 AM
No, they belong to the same VLAN...
06-16-2010 09:03 PM
Post the ani.log after running a new Data Collection.
06-17-2010 01:11 AM
06-18-2010 04:35 AM
Hi Joe,
do you need something else? any help would be appreciated.
Regards.
06-18-2010 02:43 PM
I don't see any fatal errors, but given the device types, and the symptoms, try this. Shutdown Daemon Manager, then edit NMSROOT/campus/etc/cwsi/ANIServer.properties, and change the Discovery.Cluster to OFF. Then restart Daemon Manager, and run a new Data Collection then see if those devices show up.
06-21-2010 01:24 AM
The same result :-(
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