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New Member

Operations Manager 2.0

We have installed CiscoWorks CommonServices 3.0.5 with Operations Manager 2.0.1 but unable to add Cisco unified Communications Manager 6.0 to Operations Manager database for monitoring purpose. However, we are able to add Voice gateway and Cisco Unity Connection to the operations Manager.While adding Cisco unified Communications Manager 6.0 to the Operations Manager database, it gets stuck in the Inventory Collection in Progress state and afterwards move to the unreachable state.

Kindly help us to troubleshoot this issue.

1 REPLY
New Member

Re: Operations Manager 2.0

Go to Devices > Device Management > Modify/Delete Devices and select the unreachable device. What error code and error message do you get for the device?

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