01-15-2008 02:49 PM
Hi All,
I've just upgraded the application software for this nam unit from 3.3 to 3.6 along with patches 1 and 2. After installing 3.6 I changed the login password from it's default. Now I'm unable to access the device from the application software login. I've tried the password recovery method of doing a harfware reset. I've also downgraded the application software version back to 3.3 and I was still unable to login. The documentation says that a harwdare reset should wipe the configuration but this doesn't seem to have happened.
Does anyone have any suggestions before I open a TAC case.
Thanks
Solved! Go to Solution.
01-15-2008 03:09 PM
Is this the procedure you have tried:
The default CLI password for the NAM is root/root (all lower case).
To recover the NAM CLI Password:
CatOS: "clear module password
IOS: "clear module pc-module
To recover the Web GUI Password:
For NAM's Web GUI admin password, you can reset it again from the NAM CLI
using the NAM CLI command "rmwebusers".
Here's an example:
----
root@6K# rmwebusers
WARNING: Doing this will stop the web server and remove
all locally defined web users from web user database.
Are you sure you want to continue (y/n) [n]? y
Disabling HTTP server...
Successfully disabled HTTP server.
All locally defined web users have been
removed from web user database.
root@6K# ip http server enable
Enabling HTTP server...
No web users are configured.
Please enter a web administrator user name [admin]: admin
New password:
Confirm password:
User admin added.
Successfully enabled HTTP server.
root@6K#
01-15-2008 03:09 PM
Is this the procedure you have tried:
The default CLI password for the NAM is root/root (all lower case).
To recover the NAM CLI Password:
CatOS: "clear module password
IOS: "clear module pc-module
To recover the Web GUI Password:
For NAM's Web GUI admin password, you can reset it again from the NAM CLI
using the NAM CLI command "rmwebusers".
Here's an example:
----
root@6K# rmwebusers
WARNING: Doing this will stop the web server and remove
all locally defined web users from web user database.
Are you sure you want to continue (y/n) [n]? y
Disabling HTTP server...
Successfully disabled HTTP server.
All locally defined web users have been
removed from web user database.
root@6K# ip http server enable
Enabling HTTP server...
No web users are configured.
Please enter a web administrator user name [admin]: admin
New password:
Confirm password:
User admin added.
Successfully enabled HTTP server.
root@6K#
01-15-2008 05:14 PM
Thanks Davistan, Prior to making the changes I downloaded all the doco I could find and none of it had this information. But then none stated that .gz had to be added to the upgrade file when entering the FTP command without which the NAM unit will not recognise the file.
Thanks again.
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