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Prime Infrastructure 2.0 Accessing Cisco.com

I'm having difficulty accessing cisco.com from Prime 2.0.

I click on my device.

Then Image

Says Verifying the default CCO Credentials to proceed with Image Recommendation

Then it tells me Login failed with default credentials. Please enter default credentials.

  1. Where is the setting for default credentials?
  2. I enter my CCO Username/Password and it tells me the login failed again.

Anyone know what could be going on?

Thanks.

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