Prime Infrastructure 2.0 Link-Down Alarm severity level

[m.o.andersson_2]

Hi,

i have been looking for a way to lower the severity level of link-down Alarms. I use the threshhold utilization feature and want to generate an alarm when CPU or Memory goes over 90%, this works fine. Problem is that when you enable "Switches and Hubs" or "Routers" category to receive alarms under: Operate -> Alarms & Events -> Email Notifications, you define only Critical alarms should generate an email and Link-down is by default Critical.

Well you figure that you should be able to change this, but i can't find anything to change the severity under: Administration -> System Settings -> Severity Configuration.

Do anyone know if this is even possible? If so please tell me how..

[AFROJ AHMAD]

Hi,

Yes it is possible.

Changing Alarm Severities

You can change the severity level for newly generated alarms

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Note Existing alarms remain unchanged.

To change the severity level of newly generated alarms:

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Step 1 Choose Administration > System Settings .

Step 2 Choose Severity Configuration from the left sidebar menu.

Step 3 Select the check box of the alarm condition whose severity level you want to change.

Step 4 From the Configure Severity Level drop-down list, choose the new severity level ( Critical , Major , Minor , Warning , Informational , or Reset to Default ).

Step 5 Click Go, then click OK.

Check the attached screen shot ..

Thanks-

Afroz

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[m.o.andersson_2]

Thanks alot for your reply. But as i said, i know where to change the severity, problem is that i cannot find the specific alarm i get as "LINK-DOWN". That type of alarm is always Critical and cannot be changed, from what i have found. 

So step 3 in your description, where do i find "Link-Down" alarms?

[AFROJ AHMAD · Accepted solution]

Hi ,

check the attached screenshot , link-down is there ..

Is there any option to show only link-alarms for trunk ports?  No AFAIK.

Thanks-

Afroz

***Ratings Encourages Contributors***

[m.o.andersson_2]

You are absolutely correct! But why is it in the "Controller" category? I sorted the list based on switch and router and couldn't find it, so that was my problem. Sorry about that!

[fhk-cseifert]

... Is there any option to show only link-alarms for trunk ports? Thanks for any help. Chris