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Prime LMS 4.1 - IOS image upgrades and config archive

Hi,

We are having cisco prime LMS 4.1 and trying to do the software upgrade using LMS for few switches. I tried with the available option (Configuraiton --> Software Image Management -> and software distribution.

When I selected Devices (1st option) and choosed my switches and click next I got error saying that failure due to unable to SSH/TENET to the devices. I have already set my credential, but not sure from where its trying to get ssh credential. Attached is the error I got appreciate if someone has come accros this issue and found a solution.

My second issue is the configuration archive, can someone please advise how to do the configuration archive/backup using prime lms 4.1?.

thanks

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