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New Member

Prime LMS 4.2.1 Topology Issue


I have a problem with the Topology,

when i'm entering Monitor --> Topology Services i get an error message,

the browser that im using is IE 8,

I attached Two files:

First attempt Pic' - I tried it with the the CW Server Hostname.

Seconed attempt Pic' - I tried it with the CW Server IP.

the outpot was the same

The things that i've try are:

1. I deleted the cookies from the browser

2. cleaned the cache

3, cleaned the cache of the JAVA.

4. remove the JAVA and give to CW reinstall it.

5. Last attempt I did was to restart the server.

nothing of the above didnt help.

Please advice,



I'm attacing two more files:

1. pdshow

2. java -version

Message was edited by: Dawit Zeru

Everyone's tags (5)
Cisco Employee

Prime LMS 4.2.1 Topology Issue

Those three files should be copied successfuly to your Java endorsed directory ($Java\jre6\lib\endorsed). Peae check if they exist there, and give them a full permission to be executed.

Mae sure your hostname is fully DNS resolvable, if not please make an entry in /etc/hosts file.

Re-run the topology and check how it goes.


-Thanks Vinod **Rating Encourages contributors, and its really free. **
New Member

Prime LMS 4.2.1 Topology Issue

Hi Vindo,

i attached two more files to the Q.

about the host file i' will check it,

and i will gwt back to you


New Member

Re: Prime LMS 4.2.1 Topology Issue

I believe I have seen this before. You need to right click on Internet Explorer icon and run as Administrator then try what you are needing to do.

Worked for me.