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Problem to create a Notification Group (DFM 3.2.0)

Hi,

I hope someone can help me. I have a Problem with the Device Fault Manager 3.2.0 on a Windows standard 2008 SP2 (32 bit) Server. I can't create Notification Groups, the failure is "There are no devices in the system (in Known state). I see on the Device Management Page in the Discovery Status list that the System has 44 Devices with Status "Known"

In the DFMOGServer log it has entries like this one:

26/Jul/2010 16:28:08:192 ERROR main com.cisco.nm.xms.ogs.sharedgroups.SharedGroupManager syncFromSource  - Error processing group: /Campus@XXXX. Reason: Group: /Campus@XXXX already exists

Has anyone the same Problem or found a solution?

thanks

Oliver

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2 REPLIES
Cisco Employee

Re: Problem to create a Notification Group (DFM 3.2.0)

Typically, this kind of problem can be fixed by dropping all of the DFM group tables in the cmf database.  This procedure involves direct database access, so you should contact TAC to work with them to make sure nothing gets damaged.

New Member

Re: Problem to create a Notification Group (DFM 3.2.0)

Hi Joseph,

thanks for the Answer, I will contact TAC arround my Problem to solve

Regards

Oliver

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