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Problem with CiscoWorks LMS 3.0.1

stephenshaw
Level 1
Level 1

Hi,

we have LMS 3.0.1 running on a Windows platform. The issue we are having is that CTMJrmServer will not start. I have tried starting it from the Processes menu, stopping and restarting services on the Windows server and finally rebooting the Windows server - all to no avail. The last time I had this problem was when LMS 3.0 was being used - it was resolved by doing a clean re-install of LMS 3.0 immediately followed by the patch to LMS 3.0.1. Do I have a corrupt file? Any suggestions?

3 Replies 3

David Stanford
Cisco Employee
Cisco Employee

Have you integrated LMS with ACS? Did you configure the system identity user in LMS and give it appropriate permissions in ACS?

Hi,

ACS is not being used at all.

Thanks,

Steve

I logged into CiscoWorks later in the day, and ......... yes, that's right ......... it's working properly again without anyone's intervention. Hmmmmmmm

Steve

No need for further advice or questions; this post can be considered closed.