01-24-2008 12:50 AM
HI,
if just installed an Cisco Works LMS 3.0 on an Microsoft Windows 2003 Server Standart Edition.
When I have a look at the Processes at Server > Admin > Processes i get the info that the "LicenseServer" failed to run.
In the log file "License.log" presents me the following errors:
[ Mi Jan 16 08:05:02 CET 2008 ] [TP-Processor1] ERROR com.cisco.nm.license.util.LicenseUtil - Error getting port information: C:\PROGRA~1\CSCOpx\etc\licenses\port.data (Das System kann die angegebene Datei nicht finden)
[ Mi Jan 16 10:01:03 CET 2008 ] [TP-Processor16] ERROR com.cisco.nm.license.util.LicenseUtil - Error getting port information: C:\PROGRA~1\CSCOpx\etc\licenses\port.data (Das System kann die angegebene Datei nicht finden)
[ Wed Jan 16 12:42:23 CET 2008 ] [TP-Processor12] ERROR com.cisco.nm.license.util.LicenseUtil - Error getting port information: C:\PROGRA~1\CSCOpx\etc\licenses\port.data (Das System kann die angegebene Datei nicht finden)
[ Thu Jan 17 09:58:56 CET 2008 ] [TP-Processor2] ERROR com.cisco.nm.license.util.LicenseUtil - Error getting port information: C:\PROGRA~1\CSCOpx\etc\licenses\port.data (Das System kann die angegebene Datei nicht finden)
[ Do Jan 17 12:46:53 CET 2008 ] [TP-Processor2] ERROR com.cisco.nm.license.util.LicenseUtil - Error getting port information: C:\PROGRA~1\CSCOpx\etc\licenses\port.data (Das System kann die angegebene Datei nicht finden)
What is this File port.data for and where can I get this file to enable the server to run normally.
01-24-2008 06:19 AM
Don't know about LMS 3.0, but LMS 2.6's port.data just has one line:
40401
which is the same TCP port LicenseServer uses in LMS 3.0.
You can try creating a port.data readable by casuser to see if that solves your problem. But often times missing requisite files is a sign of bad/corrupt installation that may require reinstalling the product, so engaging the vendor tech support is a good idea.
01-24-2008 07:49 AM
The file format is the same in LMS 3.0. It contains one line with the port number:
40401
There should also be an empty pinpak.data file in the same directory.
01-25-2008 01:33 AM
also, what are the regional settings for this server? They should be set to English (United States). Look at this thread:
the part '(Das System kann die angegebene Datei nicht finden)' in a log file sieht nicht wirklich nach englischer Sprachumgebung fuer das System aus- was zu Fehlern an mehreren Stellen führen kann (reports,XML)
01-25-2008 03:14 AM
Thanks to you.
Have just created an empty txt File named port.data then it works.
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