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New Member

Problems with RME after reinstall/restore of LMS

Hello,

I had to reinstall LMS 3.0 from scratch and restore data from backup. After that Archive management job has failed for all devices (error CM0210, see att. picture). I'm try to delete and add one of devices to RME and after that for that device I got error CM0020. Also find att. restorebackup.zip file.

CS 3.1.1, RME 4.1.1

THX,

Mladen

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Problems with RME after reinstall/restore of LMS

Yes, that's the problem. RME is still looking for the configs in C:. Go to RME > Admin > Config Mgmt > Archive Settings, and follow the instructions there to set your archive directory to the correct path.

7 REPLIES
Cisco Employee

Re: Problems with RME after reinstall/restore of LMS

Please post the dcmaservice.log.

New Member

Re: Problems with RME after reinstall/restore of LMS

OK

Cisco Employee

Re: Problems with RME after reinstall/restore of LMS

I'm seeing conflicting information here. In which directory is LMS installed?

New Member

Re: Problems with RME after reinstall/restore of LMS

Now in d:\CSCOpx\

Before reinstall it was in c:\Program Files\CSCOpx\.

Cisco Employee

Re: Problems with RME after reinstall/restore of LMS

Yes, that's the problem. RME is still looking for the configs in C:. Go to RME > Admin > Config Mgmt > Archive Settings, and follow the instructions there to set your archive directory to the correct path.

New Member

Re: Problems with RME after reinstall/restore of LMS

Hello,

Yes, problem is resolved. Are there any other issues I should be worried about because of these changing of install directory?

Regards,

Mladen

Cisco Employee

Re: Problems with RME after reinstall/restore of LMS

Typically, these things get sorted out during data migration. It's not clear why this did not happen. The only other user-configurable path you should check is the image repository under RME > Admin > Software Mgmt > View/Edit Preferences.

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