Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Problems with SNMS 1.5.1 on Win2003 and WhatsUp Gold

Hello

I installed the SNMS 1.5.1 as described in the installation guide (on Win2003). Only one thing - I changed the Admin password from the whatsUp Gold console (which is not recommended - I read it after I made it...). Now I cannot access the WhatsUp page from the SNMS 1.5.1 on the server. When I access the SNMS Page from a client, everything is working fine - only if I want to access the whatsUp page directly from the server, there is something wrong.

The following error message appears:

The page you are looking for might have been removed or had its name changed.

Please try the following:

Open the admin:NMSAdmin@chsi2017:1742 home page, and then look for links to the information you want.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

If you still cannot open the page, click the Internet Explorer

Search button to look for similar sites.

I tried to change the password to the old one again on the WhatsUp console but it doesn't work.

I also tried to change the WhatsUp password on an Win2000 installation. The result was the same, but I was able to enter the old password again and after that it works well again.

Is there something else I have to change on an win2003 installation ? Something with the user rights ?

Is there a possibility to fix this problem without installing the complete SNMS ?

regards

Heiko

1 REPLY
Silver

Re: Problems with SNMS 1.5.1 on Win2003 and WhatsUp Gold

Having tried resetting the password, I think the only option now left is to reinstall the SNMA 1.5.1. This will reset all the configuration to its defaults. Try this it should work.

107
Views
0
Helpful
1
Replies
CreatePlease login to create content